Information Security System

ISO 27001 certified

We understand the amount of trust you place on us when you give access to yours and your customers’ intellectual property such as website data, payment data, server logins, etc. This is why we became the first and only company in the web hosting industry to implement the strictest security standard for secure remote technical support – ISO 27001. With ISO 27001 certification, we are light years ahead of even SAS 70 audited companies who claim high security in their operations.

Iron-Clad Security By Design

How ISO 27001 helps your business

  • Your business identity, server login details and customer details are accessible only to authorized individuals. All details originating from your company is stored in encrypted media, and protected with multiple levels of authentication.
  • You get engineers who are trained to think and operate with security as a priority. They wouldn’t make mistakes such as choosing a weak password, leaving open a temporary access port, etc.
  • Your operations are secured by a well thought out international standard which leaves nothing to chance. Every part of the support process is secured by two or more levels of cross verification.

How security is assured at Bobcares

Data protection

All data originating from your company is classified as “highly confidential” and is stored in encrypted media with multiple levels of access restriction that’s based on a “need to know” policy.

Access restriction

From physical security and 2-factor authentication to network isolation and multi-step authorization, we employ a wide range of security tech to limit access to pre-approved engineers.

Constant monitoring

A dedicated team of security professionals led by our Information Security Manager monitors each work station and network 24/7. Any anamolous activity is detected and put down within minutes.

Audit and certification

Every year an external agency accredited by UKAS audits our quality system, and if we meet all the stringent requirements, we are issued the ISO 27001:2013 certificate for 1 year.

Happy Customers

“I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

“Bobcares has been part of our support solution for since 2002. We had grown so much that we needed a full time support staff. We now regard Bobcares as a strategic partner in our company. They have truly become part of the GH1 Team.

Dale C Crow