Touching the life of every internet user

Bobcares Engineering Services

Located at the picturesque coastal city of Cochin, Bobcares India is the engineering powerhouse that ensures uninterrupted 24/7 web services in  over 47,000 internet servers around the world.

WHAT WE DOMEET OUR TEAM

Services Delivered Out Of Cochin

Engineering & Support Operations

Bobcares was founded in 1999 with the vision of making internet technology accessible to the average business owner. We want SMB web solution providers to not only survive against the competition from big players, but to grow and thrive.

Bobcares India operations is the solution to that problem. Here we have access to world class engineering talent that can build, administer and maintain internet servers of any kind and technology. By locating these background operations in Cochin, we drive down the operations cost, and pass on the savings to our customers.

Help Desk Support

Our experts answer tech support requests from your customers from your help desk (or email ID). We support all popular help desk platforms such as WHMCS, Kayako, osTicket, and more.

See help desk support features

Live Chat Support

We act as your live chat support agents, and answer tech support requests 24/7. Our team handles all popular software like Zopim, Olark, LiveChatInc, and more.

See live chat support features

Server Management

Our experts monitor your servers 24/7 and quickly fix uptime, security or performance issues. We audit and maintain your servers so that you get the best performance and uptime for your server or VPS.

See server management features

Engineering Graduates From Top Tech Schools

Tech support & development

Bobcares India does the heavylifting operations in the background for hundreds of web solution providers worldwide. This includes server administration, maintenance, escalated help desk support, live chat support, custom development and more.

This team is formed of Computer Science graduates from the top engineering colleges in India, whose  collective knowledge helps us deliver uncompromising service quality each time, every time.

Built For Security & Stability

Our Facility

Bobcares owns and operates our own secure facility in Cochin. Consisting of 3 floors and spanning over 12,800 sq. ft. of unshared commercial space, we run all our engineering services from this facility.

Secure, Unshared Office

Poornam, the parent company of Bobcares owns the building in which the company operates. This space is not shared with others, helping us ensure fool proof security.

Redundant Power

24/7 businesses cannot afford a downtime. Not even for a minute. That is why we have 250 KWA backup generators, and individual UPS power backups for our 300+ workstations.

Redundant Network

Even the best connected networks can fail. Which is why we have TWO underground Gigabit fiber links and a wireless microwave link in case both fiberlinks fail. That way our customers can always reach us.

Dedicated Data Center

Running a secure operation 24/7 requires a sophisticated network of workstations and supporting services. We achieve that by using a dedicated data center of file servers, mail servers and more.

24 Hour Facilities

To support our 250+ work force of tech geeks 24/7, we have living quarters, 24/7 inhouse kitchen, transportation, and more. It helps us stay focused on the task and nothing else.

At the helm

Our Management Team

Pulling in over 100 years of tech work experience among them, our management team packs a punch when it comes to expertise in internet technology, support management and online service administration. The “Core” team as they are known, enjoys a personal relationship with each one of our customers and helps them grow their business through constant feedback and management reviews.

Amarjyoti Krishnan

Co-Founder and Managing Director

Sangeetha Naik

Co-Founder and Director

Blessen Cherian

Member, Executive Group

Tobby Davasia

Member, Executive Group

Agnisoonu K

Member, Executive Group

Lijoe Chakkiath

Member, Executive Group

Noble Joshy

Member, Executive Group

Sojish Krishnan

Member, Executive Group

World Class Talent Made Accessible

Why Cochin?

Bobcares was founded in 1999 with the vision of making internet technology accessible to the average business owner. We wanted SMB web solution providers to not only survive against the competition from big players, but to grow and thrive.

Bobcares Cochin is the solution to that problem. Here we have access to world class engineering talent that can not only manage servers, but if needed configure one from scratch. The cherry on top is the low cost of operations in India, that makes our services affordable to hundreds of SMB companies the world over.

World Class Talent

Cochin attracts top-rated graduates from engineering colleges all over India. Our multi-tiered selection and training process picks the best minds in internet technology.

Super Fast Connectivity

The internet backbone enters India through Kakkanad, which is right where our office is located. This means we get fast access speeds and uninterrupted connection.

Low Cost Of Living

The cost of living in Cochin is probably 1/3rd of whats in Dallas or London. This translates to savings in tech operations, which we transfer directly to our customers.

Business Friendly

Cochin is the economic capital of Kerala. Tech ventures and businesses are actively promoted by the government. That means we spend less time on administration and more time taking care of our customers.

Knowledge Hub

Cochin is a technology hub with hundreds of multinational companies doing ground breaking work. This tech culture helps us always be on the forefront of emerging technology.

Testimonials

What Our Customers Say

We at 1stHostWeb.com have been with Bobcares for over 15 years and it was the absolute best decision we made. They are not just another tech service but more of a partner.

If you want a support STAFF that will represent your company with expert knowledge and compassion…look no further. Bobcares is all you need!

Glen Lee

CEO, 1stHostWeb.com

Bobcares has been part of our support solution for since 2002. We had grown so much that we needed a full time support staff. We looked at all of the options and outsourcing was the way to go.

We now regard Bobcares as a strategic partner in our company. They have truly become part of the GH1 Team.

We use Bobcares because we care about our customers!

Dale C. Crow

CEO, GH1

Great having Bobcares taking care of my customers so I can focus on growing my business. I can finally sleep at night knowing they are taking care of things. And if ever there’s a problem they alert me right away with a phone call. Best partnership a hosting company could ask for.

Robert B

CEO, CityWideHost.com

+91-484-2427971

India Office

VC Valley Phase II

Kakkanad, Cochin, Kerala 682037

+1 602-288-9145

Phoenix Office

3443 N Central Ave

Suite 1000, Phoenix, AZ 85012

Contact Us

We’re happy to answer any questions you have or provide you with a quote for our services. Our solutions specialist will get back to you within 12 hours.

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